Mensante is Hiring!

• August, 23 2018

Manager of Products and Services, FeelingBetterNow® (Full-Time Position) North York, Ontario

Mensante Corporation is looking for an account representative, and presenter possessing software and management skills for selling FeelingBetterNow® (FBN), a mental health management software that is used by large employers, insurers, and universities across Canada. The software’s purpose is to guide individuals experiencing mental health issues and serve as a decision support tool for mental health professionals.

For more information, please visit: www.feelingbetternow.com

To apply for the Position, please send your resume/CV and cover letter to Kathleen Qu at [email protected]

Job Description
1. Presentations

• Present product demonstrations in person or by webinar
• Research and create PowerPoints for presentations
• Research company portfolios for presentation content development
• Coordinate activities and business strategy with the sales arm of Mensante Corporation

           
2. Account Management

• Coordinate and support clients to implement program and develop user engagement
• Assistance in program launch, implementation, and report analysis
• Support customer marketing efforts by helping to develop marketing materials, newsletter content, and email templates 
• Speak directly with client end-users about FBN at employer wellness events

 
3.Create reports                    

• Access CMS to draw reporting analytics for clients and for internal analysis
• Extract raw data from system and create customer reports
• Develop analytics and utilization report using a combination of software including Microsoft Excel, Google Analytics, and Kentico CMS

 
4. Coordinate with software developers

• Coordinate with software developers to ensure timely resolution of software-related issues
• Clearly communicate and negotiate with developers on project timelines, program issues, and program development
• Provide technical support to end-users

 
5. Manage the FeelingBetterNow® application:

• Set up new clients with access to FBN, including customization of their organizational portals, using a front-end CMS interface
• Follow quality assurance protocols to test application functionality and effectively document bugs and other malfunctions
• Navigate CMS to update client portfolios and for content management

 
6. Manage web and social media presence
 
7. Support Company strategic developments

• Partake in company development strategies
• Take initiative and explore new opportunities to enhance company profile (e.g. conference attendance, RFP opportunities)
• Provide support to CEO/COO initiatives (e.g. grants, research study, company partnerships)

 
 
Job Requirements

• BA/BS minimum
• Minimum 2 years’ experience as an account representative or similar experience
• Strong presentation skills
• Excellent writing skills
• Project Management
• Strong communication skills for client-facing, vendor-facing, and internal interactions
• Demonstrated ability to handle stress as you are often multitasking and working to deadlines
• A lifestyle that allows you to work evenings and weekends when required 
• Demonstrated analytical skills and ability to with work with large data sets
• Excellent computer skills and proficient with Microsoft Office and Apple computers; particularly Microsoft Excel, Microsoft Outlook, and PowerPoint
• Some travel for work

 
Job Assets:

• Experience with HTML, CSS, or other programming languages
• Functioning command of Canadian French

 
 
The application process is open until the position is filled. We thank all applications, however only those qualified will be contacted for an interview.